"Very dedicated football fans will be rewarded for their patience!"
CARDIFF City fans camped through freezing temperatures overnight as the scramble for 31,000 Carling Cup final tickets began today.
But some supporters reported problems with the e-ticketing service provided by distribution company Ticketline for the Wembley clash with Liverpool in a fortnight – including the option to buy a second ticket for ambassadors who have renewed for next season.
Many said they had spent long periods online or on the phone before being unable to purchase the second ticket.
And the club later issued a statement saying it was working to resolve problems “as soon as possible”.
A club statement said: “An update at 1.30pm said The second ticket option for qualifying renewing Season Ticket Holders is currently undergoing problems via the online Ticket Master e-ticketing service.
“This is being investigated and will be resolved as soon as possible.”
The first tickets for the Wembley clash with Liverpool in a fortnight’s time went on sale to “club ambassadors” only at the Cardiff City Stadium from 9am today.
Many supporters got to the Cardiff City Stadium well before the ticket office opened – with those at the very front of the queue having camped out from 6pm the night before.
Many more joined in the early hours of yesterday and by 9am a queue ran the length of the ground’s Canton Stand, inside the stadium and the length of the Ninian Stand.
At the front were Clare Coleman, 25, from Splott, and mother Suzanne, 45, from Llanedeyrn.
They were the very first ticket hunters to arrive on Saturday evening, pitching up with a sleeping bag and camping stove at 6pm on Saturday.
Clare said: “It’s been amazing. We have got a good bit of banter.
“At first of all there were seven of us and some other people came about half nine-ish and then the majority of people didn’t turn up til three or four o’clock.
“From the last Wembley trip we came early but there was quite a big queue. But we made sure we got here bright and early.
“We had someone singing to us: ‘You daft so and sos’.
“I bet they don’t think that now if they are all the way at the back of the queue.”



